To be honest, I almost quit after the first lesson because my daughter wasn't a happy camper, and that was hard to watch. Thankfully I stuck with it because I now know my daughter will be safe if she ever falls in the pool. Our instructor was Tish was amazing. She was patient, caring, and really knew what she was doing. I can't say enough good things about the program and recommend it to anyone who has an infant or toddler...especially if you live in Florida which has one of the highest drowning rates for children in the country. My daughter now LOVES the water and swims like a fish...and she's only 27 months old!