We came to NO for a combination of work and pleasure, selected this hotel for proximity to convention center and French Quarter. Not only was the hotel MUCH lower quality than the pictures online, the staff was extremely unhelpful. Our keys had to be re-coded almost every time we left the room, staff was rude and aloof, and I think only once in my week stay did someone open the door for me. Routinely every morning we would awaken to the maids talking VERY loudly in the hallways, and only when we asked several times one day did we get a few towels. My best advice, stay somewhere else.
Cons: service, quality