I am heartbroken to report that this shop clipped my birds wings and toe nails and it died two days later. Compared to other shops that provide the same service, World of Birds seems to use some novice helpers and we noticed that they seemed to handle the bird roughly the first time we used them, but it survived. This time around we believe that they may have squeezed the 6 year old cockatiel much too hard and it seemed to be ill a day later. By the next day it sat and didn't move and after a few more hours had passed. Our guess is internal damage.