The workbench is an example of true craftsmanship. With a boggling amount of experience in the field, as much as 25 years, this place gives you a good chance of getting you what you need. However, all that experience comes at a price.
On a data recovery project that CompUSA charged 70 dollars for, Workbench was charging up to 200. If you really want to spend that extra money in the hope that something really important gets fixed, its a good idea. Otherwise, back off.