We are having to buy a water softner AND water filter for our whole house. Horrible bacteria and compan over treats with bleach so bad you can smell it when you turn on the water. Husband was out of work for 3 days sick as a dog and I needed to make payment 9 days after the due date, rep said they would come cut it off. They have no customer service, no website, and horrible crappy water at that. We have been with them for 2 years and never been late not one day with payments. It's me, my husband, and my 2 young children and our bill is NEVER consistent and is always over $100 in a new construction. We come from a different county and had an older home and never paid over $13 a month.........seems fishy to me! To go from $13 to OVER $50 a month is ludacris! They should be prosecuted for price gouging!
Pros: it's water
Cons: you have to spend thousands just to make it drinkable......much less usable for showering.