Ordered some forms by using the company's own form #, we even described it when ordering with female on phone. Got different form in mail under same form #. Company changed form in major ways yet uses same form # - not a variation of it like adding a number or letter after the original form number in order to signify a change. When we called to discuss the form we actually need we were told in a long-winded way that had a tone that was short and basically showcased a ""I don't care attitude"" that the form is no longer available - but she hadn't even taken the time to help or look, she rather just turned us away after being unfriendly and unhelpful. Form is not returnable once shrinkwrap opened either.
Pros: Nice forms, helpful forms, fast service
Cons: Terrible customer service, unfriendly phone answering