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Winchester Family Physicians - Winchester, MA - Reviews page 1 - Judysbook

Winchester Family Physicians

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11 Shore Rd
Winchester, MA 01890
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(781) 729-1810
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Reviews

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Best

I am a patient at this office for endocrinology and have a wonderful doctor. Her Name is Dr. Nada Kerouz (Cruise). She is professional but very "down to earth", caring and follows...

Worst

I just had a horrible experience with them. I wanted to discuss something with my doctor, but the office refused me to talk with him. They needed an appointment just to find out m...

Snobs 7/20/2007

I just had a horrible experience with them. I wanted to discuss something with my doctor, but the office refused me to talk with him. They needed an appointment just to find out my test results from my doctor. more

Poor Office Staff 7/20/2007

Recently I asked for a copy of my tests results, because page 2 was missing. When I asked the nurse to find me the second page, she kept telling me that there was no second page, only the first and third page. After much begging, she finally got my folder out and found that there WAS a second page to the test result, but somehow she felt that her incompetency was my fault, and told me the next time I ask for a copy, she would have to charge me. more

Poor office staff 10/23/2006

My family and I have been patients at Winchester Family Phy. for almost 15 years. Although Dr. Joel Solomon is a wonderful,caring doctor his office staff is horrible. Over the years I have had dropped appointments, no return calls, and medical assistants call my 10 & 5 year old daughters to give them test results.Most recently my 5 year old daughter received a letter from the office threatening to send her to collection and cancel her medical if she didn't pay a past due balance of $34.26. I had paid this bill in April 2006 and their office mis-applied the check. Mary, the office manager, was given all the information in June. She never corrected it. I have now changed practices!!!! more

Winchester Family Physicians 7/16/2005

I am a patient at this office for endocrinology and have a wonderful doctor. Her Name is Dr. Nada Kerouz (Cruise). She is professional but very "down to earth", caring and follows up with phone calls and refill requests quite quickly. The office also has other specialist as well and PCP's. I had one dispute with a bill and after a letter to their office, it was quickly taken care of. more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments:

    Master Card, Visa

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