I totally agree with Joel for same thing happened to me. We thought we had a great deal with them having lowest price, but soon found why they were. We had ordered a oven, refrigerator and range top. When the first date promised delivery 6 Mar 09 I had to call them to find out when they would be at house. I was told that the oven had to be back ordered, but the refrigerator and range top would be in by end of week. Then that day came and called to see what deal is and was told this time that the range top wasn't in yet and now looked like around 16 Mar 09 for delivery. They can't seem to get story straight guess next they'll be telling me that refrigerator isn't in. They wanted to deliver two out of three, but I know I'd be charged twice so I told them no I want all three at once. I made a call as well as brother-in-law to no avail. They never answered when I called it finally stopped ringing and went to busy signal when I had seen someone inside just minutes earlier it wasn't Sunday either. They were supposesably doing inventory. Then we brother-in-law called he had to leave message with service, but for two days no return call was made. They were fast to charge account, but have failed to produce appliances. I would like to cancel them and find someone that has better buisness savoy. I too will NEVER do buisness with likes of them and will pass word to friends and family.
Pros: There are none
Cons: Worst customer service and buisness relations