Go elsewhere...anywhere other than William Penn Realty Group!!!! The communication and customer service here is awful. You can expect to get the run around if you do finally get in touch with the landlady. It's quite comical how the landlady can cash the rent check as quick as she gets it, but can't return multiple phone calls or emails in regards to the numerous problems we've had living in this house. I will NEVER do business with William Penn Realty Group again!!! PS: If you do happen to move into a house off Chester Pike in Norwood, PA expect to pay the next door psychic business's water bill for the duration of your stay. Also, the owner could care less to help. He basically stated our 20 minute conversation cost him $100 since his time is so valuable. Save yourself a lot of trouble and stress by renting from anywhere other than here.