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William Lyon Property Mgmt Co - Newport Beach, CA - Reviews page 1 - Judysbook

William Lyon Property Mgmt Co

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4901 Birch St
Newport Beach, CA 92660
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(949) 252-9101
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Very short-sighted management. They'll do corrupt things like the ""broken mirror door"" trick. Where upon move-out in the final walk-thru suddenly ""mirrors"" are broken?!? One m...

Unprofessional, unethical and mean--shameful behavior 12/18/2010

Very short-sighted management. They'll do corrupt things like the ""broken mirror door"" trick. Where upon move-out in the final walk-thru suddenly ""mirrors"" are broken?!? One must take pictures of EVERYTHING, with witnesses as it is common to have mystery damage discovered after you are gone. Another regular is the ""water damage"" claim in the laundry area. Ask them for a receipt for your insurance purposes...they won't be able to provide one. It's a shame that a company of this size would take the low road going for the quick buck through unethical practices such as requiring 60 days notice even when your lease is up. Thus since 30 days notice is standard, they get an extra months rent out of everyone. Then there is the ""one year lease"" that is actually 13 months. Again, they get another months rent out of people. Legal? Mostlikely. Ethical or moral? No. I hope people keep telling the truth in these reviews. Ultimately, these unprofessional practices and the irrationally mean demeanor of their staff will have a negative effect on their business. It's an embarrassment to deal with such a ""small""thinking, parking ticket ""meter maid mentality"". I won't mention any names, but there are management companies that are much larger and doing well through their reputation of treating people with dignity and respect. Offering great service and creating a healthy sense of community can be very profitable. more

Very mean leasing agent donna beware!!! 9/17/2010

Great company one bad apple donna more

Management will rob you blind 12/8/2009

I leased from the Arbors in Lake Forest for over a year. During the final walk though I was treated like the ugly step child. My apartment was cleaner then the day I moved in and they still charged me $145 for a full clean on a 900 sq ft apt. Then after I received my copy of the final walk through I was mailed a revision for an additional charge of $134 for a broken mirror closet door that wasn't broken when I moved out. I called Michelle the General Manager in Newport Beach and had to leave a message and never received a call back. Called and spoke with Ben Long (Arbors Property manager) and he promised to check into it at the property and call me back and never did. BEWARE when paying a security deposit Pros: Business Center * but always filled with kids * Cons: They will eat up your security deposit with BOGUS fees more

Poor customer service; not considerate to tenants needs 11/14/2007

One of properties (Sedona Apt) belonging to Lyon have poor qualities toward tenants' needs/requests. Management is responsible to take appropriate action when service rendered is not satisfactory - ranging from poor workmanship, incompetence, and management's demonstrated style of being inconsiderate. Pros: Schoold district Cons: Parking, Customer Service, & Maintenance more
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  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

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