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William A Kilian Hardware Co - Philadelphia, PA - Reviews page 1 - Judysbook

William A Kilian Hardware Co

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8450 Germantown Ave
Philadelphia, PA 19118
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(215) 247-0945
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William A Kilian Hardware Co - Philadelphia, PA
William A Kilian Hardware Co - Philadelphia, PA
William A Kilian Hardware Co - Philadelphia, PA
William A Kilian Hardware Co - Philadelphia, PA
William A Kilian Hardware Co - Philadelphia, PA
William A Kilian Hardware Co - Philadelphia, PA
William A Kilian Hardware Co - Philadelphia, PA

Reviews

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Best

All reviews seem negative

Worst

I waited over two months, calling every few weeks, for Kilian to complete a repair request authorized by Weber. Store employees apologized, saying the repair person, the owner's s...

Editorial review from Citysearch 12/13/2012

offer better customer service..retrain your people.you lost a customer more

Editorial review from Citysearch 10/28/2012

Bring back more of these Mom & Pop hardware stores. You'll get disoriented with the amount/variety of stuff crammed into this place. more

Don't get your Weber grill serviced here 10/25/2005

I waited over two months, calling every few weeks, for Kilian to complete a repair request authorized by Weber. Store employees apologized, saying the repair person, the owner's son, wasn't likely to get back to me. They said they could do nothing about it. When I finally called Weber to complain, they told me the store had contacted them on my behalf, without my consent, saying I returned my grill and canceled the service request. There's a disfunctional situation Weber needs to address fast. Weber owners beware. Cons: No accountability more
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Editorial

  • Have screens refitted, peruse authentic colonial-era paint selections, find sparkling-new, old-fashioned glass doorknobs and everything else to make your house shine.

  • 9/29/2005 Provided by Citysearch

Additional information

  • Hours:

    Mon - Fri, 8:30am - 5:30pm; Sat, 8:30am - 5:00pm; Sun, Closed
  • Payments:

    Master Card, American Express, Visa, Discover
  • Neighborhoods:

    Northwest Philadelphia, Chestnut Hill

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