I have never dealt with a business who is so unconcerned about customer service. They installed my pool and spa 2 years ago and whenever there have been problems, they consistently underwhelm with their service. I have needed help approximately 3-4 times and they have never arrived when they said they would. There have been occasions where I have taken off work to meet them and they have not shown up and did not even bother to call me back. Today, they called to say that someone would be calling me within 2 hours to set up an appointment and guess what, no one ever called. I called back and surprise, surprise, the person who performs maintenance is on vacation over the weekend. Meanwhile, I wasted 2 hours of my day waiting on them. I would never, ever recommend this company for anything unless you are looking for a heavy dose of disappointment and headache.
Cons: Horrible customer service