The past few years from Hiking, Kayaking and camping I have tried to give them my bussiness dollars. I have purchased small things from them that were needed but the larger and more prominent items I have purchased elsewhere as they continue to be disrespectfull in ways I do not think they even see. Today was the last for me with the lack of customer service displayed at their annual Demo day for Kayaks. It would have been a great time to sell me on the brand model I should get for my son, instead they lost that chance with discourteous actions and a lack of feeling to me and my family. My money will be better spent at the BIG BOX stores, even though it pains me not to support a locally owned and run bussiness. Sorry WRO, but todays contribution to Charity at the Demo Day event will be the last from our family for a long while.