Don't let a single poor rating keep you away from Whitey's Army Navy Stores (both in Medina and Berea). The owner is a genuinely good man, as are the staff, who all remember my name when I come in.
This is a great place for outdoor gear at a very fair price. Try comparing their prices to that of a larger, chain store and you won't get a better deal than at Whitey's. I once bought a pair of wool hiking socks at a large outdoor shop then found the same pair two weeks later at Whitey's for about $4 cheaper.
Overall a GREAT place to go for EXCELLENT service.