Bob Lee's staff is fast and efficient. They wont rip you off and will plug a tire or fix your tire if you can't afford a new tire. Or just don't choose to have a new tire. Not that the tires are overly expensive but if you get in a jam the men at Bob lee's will take care of you. They do other work as well but I can't write anything else in detail is that is all I know. They were quick and efficient and did a wonderful job.