I found my wedding dress here last year. It took MONTHS to get it in, even after my ""rush order"". My ""rush"" upcharge was not returned to me, even after the contract stated what ""rush"" meant.
Their contract is ridiculous and you WILL be paying for rush alterations regardless of when you place your order.
Oh, and did I mention they gave me the WRONG dress? I had to raise H*** to get them to move and find my dress. Took them a week. I know what my dress looked like.
They need to quit hiring high school teenagers and maybe get some people in that know what they're doing. They will rip you off at every opprotunity and please, ladies, I am still mad a year later.
Oh, and they also ordered my dress 5 INCHES too long. It was a lace dress so I couldn't alter the length--I had to buy platforms and hold my dress up as I walked down the isle.
Ridiculous. They were very unapologetic. They know you will most likely only need them once, and use this to their advantage. Find your dress elsewhere ladies, I'm warning you now!
Pros: good dress selection
Cons: Unable to perform as a business