This company is fantastic. When it was first conceived, it was primarily actors. Not sure if it still is, but it wasn't uncommon to see the faces of your apartment cleaner on an Off-Broadway stage. No kidding.
They offer great service, high standards, trustworthy cleaners...I just flat out don't believe the comment about the cleaner needing to be escorted from someone's apartment. I would like to hear the cleaner's perspective on that.
And, when I used to clean, it might take 2 hours to get very little done if the products available are not really strong, and of course depending on the amount of dirt that's available. I remember having one woman want all her blinds cleaned AND behind her stove, all before dark because she was Kosher and wanted to cook dinner on a Friday afternoon. The blinds needed to be REPLACED, and the stove did not fit right back into its slot. I spent a LONG time trying to push that back in.
So, those of you who are complaining, ask yourself if you set your cleaner up for success, or did you leave them with a nubby broom, an almost empty bottle of Windex, and 2 sheets of cheap papertowels? Or, did you lay out for some decent stuff? Do you have a vacuum cleaner? Many people would shrug that off and offer some dust buster. You do the best with what you've got.
Set the cleaner up for success and you'll have a clean apartment!