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Westside Maids - Houston, TX - Reviews page 1 - Judysbook

Westside Maids

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16840 Clay Rd
Houston, TX 77084
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(281) 855-9212
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Westside Maids - Houston, TX
Westside Maids - Houston, TX

Reviews

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Best

I recently started using westsidemaids,who were recommended by my neighbor.my tub and kitchen have never look this good...I will absolutely be using them again....and the cleaning...

Worst

Beware of WestSide Maids service in the Houston area. I just had them do the move out cleaning at my apartment and not only did they show up late to the cleaning but they charged ...

I first hired West Side Maids - owned 5/29/2012

I first hired West Side Maids - owned and operated by Tammy - about 10 years ago. I was dissatisfied with their service then and engaged another company, started by one of her maids. Pros: null Cons: null more

Bad customer service 4/18/2012

I usually never write reviews, but I felt I needed to today. I called this company for the first time for a one-time cleaning and maybe later a monthly cleaning. The lady had I was speaking to had no people skills. She didn't even describe all the services the company will provide. I felt as if she was trying to rush off the phone. She was a very rude woman and because of her I will not use this company for my cleaning services. Pros: null Cons: null more

AWFUL EXPERIENCE 1/28/2012

This service is HORRIBLE!! They were late, broke my clock and then proceeded to lie about it. Furthermore that gave me a flat rate, but when it came time to clean they bumped it up by an extra $40 and gave some lame excuse as to why. They all lie thru their teeth! I hope this service goes out of business. Oh and I'm most certain that illegals are used. ICE should be called on Tammy the owner. more

West Side Maids 10/11/2011

Beware of WestSide Maids service in the Houston area. I just had them do the move out cleaning at my apartment and not only did they show up late to the cleaning but they charged me for extra time they said they were there cleaning when they weren't. Upon arguing with the owner of the company I received every excuse in the book and never even got an apology. One of her arguments was "sir, any other maid service would have probably not been there on time either". Really! R.I.P. customer service. more

Horrible Customer Service!!! 10/11/2011

Beware of WestSide Maids service in the Houston area. I just had them do the move out cleaning at my apartment and not only did they show up late to the cleaning but they charged me for extra time they said they were there cleaning when they weren't. Upon arguing with the owner of the company I received every excuse in the book and never even got an apology. One of her arguments was "sir, any other maid service would have probably not been there on time either". Really! R.I.P. customer service. more

good job 9/24/2010

I recently started using westsidemaids,who were recommended by my neighbor.my tub and kitchen have never look this good...I will absolutely be using them again....and the cleaning ladys are pretty hot..... more

IMPRESSED 6/4/2010

I called Westside Maids because they have been in business for 19 years. They did a greattt job and I will call them again. more

TERRIFIC 6/4/2010

I had Westside Maids clean my home and I was extremely satisfied with the quote, price, and availability. They even brought their own supplies which was quite helpful. The cleaning was more than I expected. The customer service was very caring. I would definitely RECOMMEND them. more

Great Service 6/4/2010

Westside Maids has been cleaning my house in Katy for many years now. The girls come every other week and do a wonderful job. They're very affordable and convenient and I would definitely recommend them! Pros: supply all the supplies, bonded, affordable Cons: none more

Recommended!!! 2/12/2010

We had Westside Maids come out and do an initial cleaning of our home and absolutely loved them! We have them scheduled on a regular basis now and my family loves coming home on cleaning day! You can count on the same team coming each time and the ladies are so nice and friendly, plus they dont mind pets. They get very high compliments from our family! more

Service deteriorated 11/10/2009

Several years ago I was very pleased with the service from West Side Maids - I contacted them from a personal reference. All of a sudden, the work was shabby and not worth the money. I contacted the office by mail and, although a person called me back, there was no resolution and I haven't used them since. The person who referred them to me isn't using them anymore either. Pros: They are bonded Cons: seems manager doesn't care about the bad service more

Dont use if you value your Furniture 7/9/2009

At first this service was great - cleaned my house in about an hour. A year later they are very sloppy, banging around everything, unplugging electronic equipment by dusting. Called to say I won't be using them again due to rough handling of furniture - no call back to see what they can do to correct. NO CUSTOMER SERVICE AT ALL. Good luck making a living with unhappy references ! By the way....you will NOT get the same crew as advertised, and rarely will any speak english ! Pros: Started out good.... Cons: Scratched Furniture/chipped granite/stained carpet more

Angry! 5/27/2009

The owner came to my home to give me an est. and said that it would $55 and a little more extra since it was my 1st cleaning. I wanted them to clean the blinds, floor boards, and dust/vacuums. I had to go over EVERYTHING the three ladies did! They were the for 2.5 hours and I was told they were "charging me for the three hours they worked". The price I paid was $168 (and this is after the special of $15 off your cleaning!). I would NEVER have paid this much for anyone to come "clean" my home. I have used different services in the past and have never paid more then $80. I will go back to using them. I would NEVER recommend this service to anyone. NEVER! more

Horrible cleaning... 5/12/2009

I just got home, expecting to walk into a spotless house, not even close. For over $200 you would expect the house to be at least swept! I literally swept the floors and had 2 piles of dirt! UNBELIEVABLE! I am so angry, you would think in this economy people would have pride in their work and do a decent job to earn an honest living. DO NOT USE THIS SERVICE, they may be good in the beginning but they get very lazy fast. more

Horrible Job 3/3/2009

Customer service was very rude. The cleaning ladies were late, and they did a very bad job. When I was contacted for a follow-up call, I said that I was not completely satisfied and she never asked why, just basically said ok and hung up. After they left I checked the bathrooms which I told them to put the most effort and they never touched the floor, which is part of the basic service. I will never use them again and would not recommend them to anyone. more

Poor Service 2/3/2009

Frustrated with this service. Cleaners didn't speak engish. When Pros: None Cons: Rude customer service, rushed job, not thorough, I feel ripped off more

Excellent Maid Service 4/3/2006

I recently called Westside Maids to clean my house and was very pleased. Four maids came and cleaned my entire house in about 2 hours, and they were very thorough. The first time they come to your house, they charge by the hour. Then if you decide you want them to come on a regular basis, they will charge you a fixed rate per cleaning visit and the prices are very reasonable. The maids are very nice and friendly. PROS: Clean houses very well at reasonable prices CONS: Must call a few days in advance to schedule cleaning more
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Owner Message

  • At Westside Maids, we take the time to clean your kitchen, bathroom and entire house to get it the way it should be. We appreciate the trust you have in us and we are here to make you happy. Westside Maids in Houston TX, is available to clean your house,...

Editorial

  • The cleaning services provided by Westside Maids & Janitorial are affordable, professional and dependable.

  • 9/23/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 8:30pm-630pm
  • Payments:

    Visa, Master Card

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