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Westford Racquet & Fitness - Westford, MA - Reviews page 1 - Judysbook

Westford Racquet & Fitness

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4 Littleton Rd
Westford, MA 01886
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(978) 692-7597
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Westford Racquet & Fitness - Westford, MA
Westford Racquet & Fitness - Westford, MA
Westford Racquet & Fitness - Westford, MA
Westford Racquet & Fitness - Westford, MA
Westford Racquet & Fitness - Westford, MA
Westford Racquet & Fitness - Westford, MA
Westford Racquet & Fitness - Westford, MA

Reviews

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Best

I reality like the Club, the hours are great starting at 5:30am. Good family centered club!

Worst

Basic club but more $ than it is worth. Very hot in summer with most fans locked in spinning room or yoga/class rooms. Front desk people can be very rude and often ignore members ...

These Reviews Are Old 9/30/2012

I reality like the Club, the hours are great starting at 5:30am. Good family centered club! more

Good choice of classes 6/2/2011

Agree that photos on website are not real however they have the best choice of classes/times in the area. Air conditioning in studios needs fixed/updating - can be stuffy in summer. Best instructors seem to move on after a while which is a shame. Front desk (apart from old lady) have always been helpful and nice. Overall not too bad for the price. more

Spacious, but unkempt 9/19/2009

The whole place has the look and feel of an owner who does the threadbare minimum to keep the place running. one evening I saw a large luxury car parcked sideways across 2 handicapped spots. when I brought this to the attention of the front desk they informed me that it was the owner's!! The pros are that it is a large club with tennis, swimming, free weights, aerobics and staionary bikes etc at a reasonable monthly rate. The cons are a low overall state of care. It is a depressing atmosphere, with the many corners cut: no towels, consumables such as the baggies for wet trunks go un-replenished for weeks; sauna doesnt get very hot. You have what you need to work out, but if you are expecting splendor, look elsewhere; they have no pride in what they do. more

Rude front desk 9/16/2009

Basic club but more $ than it is worth. Very hot in summer with most fans locked in spinning room or yoga/class rooms. Front desk people can be very rude and often ignore members while they talk on their cell phones. I asked about adding a member or guest cost for my son and was convinced to cancel membership. Attitude "even if you canceled today, you would have to pay for two more months, since you can only cancel the first day of month and 30 day notice" better options out there. more

worst front desk 8/28/2009

Hi I would like to share my very negative experience with their bad customer service/reception clerk. I want to sign up a class, one day I called to confirm the closing time was 8:00 pm, I came to the club at 7:35 pm, but was told the club was closed, had to come the next day to sign up the class, nor could we take a look at the facility. To make it worse, we don't think the lady at the front desk was nice to us, no greeting hello, no smile, not a slightest sign of feeling sorry for the inconvenience the early closing caused us. This is definitely once of the worst customer services I had. Feel deeply disappointed. more

worst customer service 8/28/2009

Hi I would like to share my very negative experience with their customer service/reception clerk. I want to sign up a class, during the day I called them to confirm the closing time was 8:00 pm, I came to thge club at 7:35 pm, but was told the club was closed, had to come the next day to sign up the class, nor could we take a look at facility. To make it worse, we don't think the lady at the front desk was nice to us, no greeting hello, no smile, not a slightest sign of feeling sorry for the inconvenience the early closing caused us. This is definitely once of the worst customer services I had. Feel deeply disappointed. more

This place sucks 2/27/2009

This is the worst place. Owners don't care and do just enough to keep the place going. Floors are always dirty the locker room is cramped & filthy never a place to sit down breading ground for athlete's foot. If you are a member you still need to pay a steep price for the Tennis court rental.People running the desk and the nursery are great. If this place wasn't so close to my house I would not be a member more

Average for family 11/19/2008

Since there are not many choices in this area, I joined the club. The pool is not too bad for families, though overall I agree with the opinion of other reviewers. The place has a sad, morose feeling about it. They promised 1 month fee waiver if you refer someone. But in two separate instances, it has been very hard to claim. The last time I was clearly told not to keep my hopes high, while they try to get 'some partial' amount for me! more

don't!! 6/6/2007

Don't be deluded, those pictures on their website are so not true. This place is really out-dated, dark and isolated. The whole place just feels so unhappy. And a girl at the front desk was very rude. more

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Decent Court Condition - $22/hr 3/7/2006

It has a pool and four tennis courts but they are hard to get and very very expensive. They hae a pretty good gym but its not worth the price. Other than that they don't offer much of anything.I do not reccommend them. If you want to go to a gym go to a YMCA in Nashua or Merrimck. Its only like $700 a year and they offer basketball, fitness, tennis, pool and others. Its cheaper and better then Westford Racket and Fitness more

ridiculous overpriced tennis/swim club 8/4/2005

There isn't much good to say about this place. They are very, very overpriced and never follow through on promises they make. The tennis pros here are generally very good, but never stay for more than a year because they are underpaid. The facilities here are average, definitely not worth the money the club charges you to use them. Don't come here! They are plenty of better places not far from here. more
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