When I wouldn't take a dollar UNDER spot price for my silver, and turned to walk away, the clerk said to me "I guess you know it all then, IDIOT!" That's right, not only do these guys try to RIP YOU OFF, but they INSULT YOU when you don't fall for their BS!! I can't believe how incredibly RUDE these people are!! I went in there one time before and a different clerk was rude to me but at least he didn't insult me to my face! That's two for two, go anywhere else, just not Westchester Gold!