I paid online (which is an extra $1.50 per ticket and $2.00 processing fee) to get tickets for a 7:00 showing of Star Trek on Thursday May 14th and was at the Imax at 6:30 to claim the tickets. I had to wait 30 minutes in the line to purchase tickets, not a separate designated line. By the time i get my tickets and i'm in the theater the only spots left are front and to the far side. I sat about 20 feet away from the screen to the far left, where I couldn't actually see the top of the screen and barely the right side. Plus, I had to look almost straight up just to see anything. I paid $13.45 a ticket+$2.00 to have a huge neck cramp, headache, and back ache for 2 hours. I made attempts to contact Marbles, which ended in them telling me they don't allow refunds and cannot do anything. I've been watching movies at this Imax for years now and after this experience I have to say i'm done. The worst part of this is I cannot even say if the movie was good or not.
Pros: Big Screen
Cons: There is NO service