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Wells Fargo Bank - Austin, TX - Reviews page 1 - Judysbook

Wells Fargo Bank

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501 S Congress Ave (at Riverside & Congress)
Austin, TX 78704
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(512) 344-8239
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Wells Fargo Bank - Austin, TX
Wells Fargo Bank - Austin, TX
Wells Fargo Bank - Austin, TX

Reviews

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Best

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Worst

How can a bank provide adequate customer service when they do not list individual branch phone numbers in either the yellow pages or on the internet? All I wanted to do was make ...

What Customer Service 6/30/2009

How can a bank provide adequate customer service when they do not list individual branch phone numbers in either the yellow pages or on the internet? All I wanted to do was make an appointment with a notary to make sure they would be there at noon and to insure I did not interrupt THEIR lunch hour. I had to call the general number which serves all branches (approx. 20) for Austin. When they did not provide the option to speak with an operator, I fudged calling a random extension and then I could press ""0"". I got someone whose computer was down due to lightning, which I understand. But she did not even have a hard copy of branch numbers. How much time do individuals and business waste on this kind of amateur business practice? Pros: Spoke to someone who did not have back up hardcopy info. Cons: Poor phone number options more
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Owner Message

  • Complete banking services, retail brokerage services, asset management, wealth management, and innovative financial products for individual customers. Financial expertise in treasury services, corporate and investment banking and international banking...

Editorial

  • In Short
    This financial institution's stagecoach logo isn't just there for show--after Henry Wells and William Fargo opened the bank for Gold Rush prospectors in San Francisco, they wre...

  • 7/16/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 07:30 AM-06:00 PM; Sat 09:00 AM-02:00 PM; Sun closed
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    South River City, Greater South River City, Austin

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