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Wells Fargo - Austin, TX - Reviews page 1 - Judysbook

Wells Fargo

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3601 FAR WEST BLVD
Austin, TX 78731
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(800) 869-3557
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Wells Fargo - Austin, TX
Wells Fargo - Austin, TX
Wells Fargo - Austin, TX

Reviews

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Best

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Worst

Horrible!!! I am a recent victim of fighting fraudulent charges made to my account. I'm completely shocked by the lack of assistance. I have been robbed & the bank that I have tru...

DREADFUL! 12/27/2007

Horrible!!! I am a recent victim of fighting fraudulent charges made to my account. I'm completely shocked by the lack of assistance. I have been robbed & the bank that I have trusted in expects me to live off negative monies for 10 BUSINESS days while they straighten this out. As a single-parent needing gas in my car & food on my table, I'm going to find that hard to do with NO $. Aside from the struggle, the most disturbing aspect has been the complete disregard for customer service. It is the holiday season, so it is easy to be pushed-off because those with authorization are OUT. Those that are IN disrepect the urgency & won't get the help necessary. At the Far West location, the so-called manager should lose her job because she is not doing her job. I only hope that one day she'll be in a similar situation. Naturally, I'll be switching banks!! Cons: Customer Service is a LOST ART! more
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Owner Message

  • Complete banking services, retail brokerage services, asset management, wealth management, and innovative financial products for individual customers. Financial expertise in treasury services, corporate and investment banking and international banking...

Editorial

  • In Short
    This financial institution's stagecoach logo isn't just there for show--after Henry Wells and William Fargo opened the bank for Gold Rush prospectors in San Francisco, they wre...

  • 7/16/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    Northwest Hills, Austin

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