TERRIBLE SERVICE and the owner is WORSE! We live here locally and have patronized Weiss Deli many times because the food is decent. We had an issue a while back with the bad, rude service and brought it to the attention of the owner. The owner was basically defensive, arrogant and unapologetic when I explained what had happened. This response from the one person who should be making sure her employees are well-trained, is the reason there are so many negative comments all over the internet regarding the poor service at Weiss. If the owner doesn't care enough to step up the customer service in her establishment, and wants to rest on the laurels of her food and loyal patrons, then what can I say?