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Wayside Florist - Sherman, TX - Reviews page 1 - Judysbook

Wayside Florist

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Sherman, TX 75090
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(903) 893-3044
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Best

Mike at Wayside was wonderful! When I called to place my order, I found out that the store would be closing in a few minutes, however he took the time to assist me and even worked...

Worst

Horrible, that's how I would rate their customer service and professionalism. I ordered flowers for my Mom's birthday early in the day. After talking with my Mom in the early eve...

Horrible, in my opinion 12/31/2014

Horrible, that's how I would rate their customer service and professionalism. I ordered flowers for my Mom's birthday early in the day. After talking with my Mom in the early evening, she had not received her flowers. I called Wayside. They said, " we called her twice. She didn't answer, so we didn't deliver." Wayside didn't even attempt to deliver them. I assured Wayside that she was home and asked them to deliver them (4:53 pm). They told me no, that they would deliver them in the morning. It wasn't Valentines day or anything. They could have delivered them. But they didn't, which I think is a horrible, unacceptable way to treat a customer. In my opinion, they lacked the decency, intelligence,or basic courtesy to call me to let me know that they were having issues. I've order a ton of flowers from respectable florists, and I've never heard of such a ridiculous policy of calling the customer BEFORE delivery. I asked the manager "Doesn't calling before you deliver ruin the element of surprise?" He replied, "they get a surprise phone call." Seriously? Considering this, I think EVERYONE should avoid this place. Imagine trying to surprise your wife on Valentines or anniversary? If they would've told me their call-before-delivery policy up front, I wouldn't have ordered because I wanted to surprise her with a delivery. What makes matters worse, my mother is suffering from a terminal illness and she might not have another birthday. more

Wayside Florist 5/19/2007

Mike at Wayside was wonderful! When I called to place my order, I found out that the store would be closing in a few minutes, however he took the time to assist me and even worked with the driver so that my order could be delivered on time. I will ALWAYS use Wayside Florist for all of my floral and delivery needs when I am in the Sherman area. I will also recommend them to all my friends. more

Flowers 8/18/2005

Wayside Florist was a great florist to deal with. When my son was sick in the hospital and someone sent us flowers, we were not there to receive the delivery. They left us a note and when we got home 12 days later, we called figuring we had dead flowers or no flowers. We got a fresh plant like it had been ordered that day. They were kind and even delivered it earlier than they stated it would be there. Two thumbs up. more
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