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Watson Quality Ford - Jackson, MS - Reviews page 1 - Judysbook

Watson Quality Ford

Claim
marker
6130 I 55 N (at

exit 102 Adkins/Beasley off of I-55.

)
Jackson, MS 39211
marker
(601) 956-7000
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Watson Quality Ford - Jackson, MS
Watson Quality Ford - Jackson, MS

Reviews

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I had to get my 2004 truck taken care because of a recall. I set an appointment the day before for 7:30 AM the next day. I asked how long the repairs would take, She courteously...

Editorial review from Citysearch 4/22/2013

I purchased a Jeep Wrangler in January of 2013. I only had the jeep 3 days and it rained the top was leaking and the water got inside. Subsequently we were soaked. Took the jeep back and it was put in the shop. My salesman Everett McBride was in contact with us every step of the way. He keep us informed on what, when, and how everything was unfolding with jeep. He was the main reason I kept the vehicle and did not just walk away. I just got my jeep back today and I hope everything is fixed and working properly on it. Thanks Everett McBride for being an awesome salesman. more

Vehicle Recall Service 9/15/2011

I had to get my 2004 truck taken care because of a recall. I set an appointment the day before for 7:30 AM the next day. I asked how long the repairs would take, She courteously said "it would take about 11/2 hours." I took in the truck before 7:30 AM and was not greeted by the assigned service rep and I had to wait until someone to check me in. (starting to feel uneasy) They said that it would take about 11/2 hours and I'd get a call. Not true! I called at 11:30 AM and was told my assigned service rep was at lunch and that's who I would have to talk to. (my bad luck). I am not getting a good feeling about Watson Ford at this point. I called again at 1:30 pm and asked to speak to the Service Manager (on hold for a while) and I received a call back a few minutes later saying my truck was ready. When I picked up the truck even the cashier was abrupt and caustic. My impression of Watson Ford is not very positive. I will check with the BBB and read reviews before I take my truck in for service or purchase a 2012 Ford F-150 XLT that I'm researching. Please do not get me wrong, Watson Ford was not discourteous or disrespectful, I did not get that warm fuzzy feeling and sense of welcome. If I would have gotten a call back from Watson Ford asking about my visit, I would have changed my opinion about my visit. more
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