great hair cut by edward tricomi, but my brother bought me a gift certificate for a facial there about a decade ago. i went just before it expired to get the facial, and was told that i didn't need to worry about whether i had the certificate on me because they had it in their books. when i got there, i was told that they changed their rules, and certificates were now required for fulfillment of the gift certificate. it's been almost 10 years now. they never accommodated my request, i never got my facial, and their customer service was so uncaring that i would never go back!!!