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Warren Cleaners & Launderers - Houston, TX - Reviews page 1 - Judysbook

Warren Cleaners & Launderers

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1411 Richmond Ave (at Serving West University & Montrose)
Houston, TX 77006
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(713) 529-6155
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Reviews

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Best

I think this is a very good cleaner. I would recommend them to anyone. I take all my nice things there and they do a great job. I have taken a couple of leather jackets there an...

Worst

I had been happy with these cleaners until I brought a very nice, soft new leather jacket that had a couple spots on it. I specifically asked the woman if it could be cleaned safe...

Great cleaners 1/27/2010

I think this is a very good cleaner. I would recommend them to anyone. I take all my nice things there and they do a great job. I have taken a couple of leather jackets there and they come back looking perfect. Pros: Detail work more

Ruined a leather jacket, blamed it on the jacket. 5/16/2008

I had been happy with these cleaners until I brought a very nice, soft new leather jacket that had a couple spots on it. I specifically asked the woman if it could be cleaned safely and she said yes. I had to leave a deposit because it would be sent out and was going to cost a lot. When I picked it up, it was absolutley ruined- what was once and amazingly soft, light colored garment now was shiny, dark colored, as if it had been rubbed with boot polish. When I protested that it had been ruined, she said ""let me keep this so the manager can look at it and give you a call."" Weeks passed, no call from the manager. When I got in touch with the lady again, she said ""yeah the manager called you"" (a lie), then she said the manager said it was messed up ""because of the leather"" and that I should return it to the place where I bought it. Ridiculous. I am considering litigation because of the cavalier treatment that seems to all to common with today's dry cleaners- if you ruin something yo ushould at least say your sorry and try to make it better. Pros: Regular cleaning service okay Cons: Very bad customer service- won't take responsibility fro ruined items more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • * Same Day Service <br>* Plant On Premise<br>* Please Contact Us For More Information * Cleaners

Additional information

  • Neighborhoods:

    Central, Neartown/ Montrose

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