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Walser Buick GMC Roseville - Saint Paul, MN - Reviews page 1 - Judysbook

Walser Buick GMC Roseville

marker
2775 Long Lake Road
Saint Paul, MN 55113
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(612) 293-3808

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Walser Buick GMC Roseville - Saint Paul, MN
Walser Buick GMC Roseville - Saint Paul, MN
Walser Buick GMC Roseville - Saint Paul, MN
Walser Buick GMC Roseville - Saint Paul, MN
Walser Buick GMC Roseville - Saint Paul, MN

Reviews

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Best

Had a wonderful experience at Walser! Just purchased a used Buick Enclave from Walser Buick GMC. Both Matthew Kowalski and Jordan Myers were extremly helpful and polite. Matthe...

Worst

went in for an oil change- arrived 15 minutes before they ""closed"" (at 6?!?!). was told they ""did not have time"" to do an oil change (really, how long does it take to do an oi...

Excellent experience! So pleased! 11/26/2011

My husband and I were looking for a used vehicle and we had the most positive experience at Walser Roseville. We worked with Nick, and he was so great to us. Really was patient, answered all of our millions of questions and helped us test drive 4 cars. He even showed us one that we never would have looked at in the first place...and that was the one we ended up buying. We loved that the general manager came out to talk to us personally and thank us for being there. It just felt like such a friendly environment. They aren't pushy whatsoever. They were genuinely concerned about what the right decision was for us. It was such a refreshing car buying experience. Thanks Nick, and the team at Roseville Walser for a wonderful customer service experience!! We love our new car! more

So Happy 10/11/2011

Jordan Myers was an absolute delight to work with. I recently purchased a 2012 GMC Terrain. He made my experience a very positive one. He was helpful, professional, and very organized. He has great customer service skills, and made me feel at ease. I will recommend Jordan to anyone that is looking to buy a new vehicle. Overall my experience with the rest of the staff at Roseville Walser was pleasant. Thank you!! more

Walser Roseville/ Alex Marshall 9/5/2011

Alex is awesome to work with he had an answer for every one of my questions. He is patient,knowledgeable over the years i've bought a few used cars from dealers. My husband I are both disabled and we did not have to run a bit Alex did all the running for us which was appreciated. But Alex and Walser are by far the best experience i've ever had. I had to call back with a question my call was not avoided I had the answer I required in less than an hour. So even after you buy they still follow thru great customer service wish all dealers n could take lessons from Alex Marshall and Walser. Thankyou Alex again for a great experience. more

Fast, Friendly, Easy. 8/5/2011

I worked with much of the Walser team, and couldn't be happier with the results. I do not live in the area anymore, but the car I wanted was at this dealership. I called about a week ahead, and made advances to "get the ball rolling" with everything I needed to purchase the vehicle. They made it extremely easy, and very fun to get this vehicle. They took care of everything on their side, as promised. I walked in and out the door within a few short hours. Much thanks go to Steve Redlinger, Nick Hermann, Ryan Jordan, and the rest of the Walser crew. I will definitely recommend! more

Alex & Dave were great! 6/19/2011

We had an excellent experience at Walser in Roseville! The staff was incredibly friendly and helpful and made us feel comfortable throughout the entire buying and trade-in process. We traded in our used car to buy a bigger used car and they couldn't have been better to work with. And 1 month later, we're loving our new car. Thanks Alex & Dave! more

Excellent Service 6/15/2011

The Service Advisor, Jerry Schommer, is always really easy to deal with. Not only is he courteous and friendly, he is professional and knowledgeable and explains any issues and service(s) needed in detail so you understand what the problem is and what you are paying for. When I have to go into the dealership, I always prefer to talk with Jerry. more

service for Monte Carlo 5/27/2011

Service was great! The staff was friendly, approachable and easy-going, yet very knowledgeable and professional. I feel very comfortable bringing my car here for service. What I like best is the fact that they will always give you an accurate price quote for the service that you inquire about. Also if they find that you should need additional service, they will let you know their honest opinion how crucial the service is or how immediate the need. In my experience the price quoted before service has always aligned with the price upon completion of service. Walser provides a low-pressure easy-going atmosphere, and as a bonus the waiting room is clean and spacious with complimentary coffee to boot! more

kevin larson 3/26/2011

kevin larson was a great sales person to us. He explained everything very well to us in great detail. He took the time with us and we sure enjoyed that. Thank you for being there for us. Dayton and Rebecca Stoll more

2011 GMC Terrain 3/18/2011

I have been really happy with the way I was treated when I purchased a 2011 GMC Terrain from Walsers of Roseville. Jerry showed me different vehicles and explained the features until I decided on the Terrain. Jeremy and Jay made the financing simple so it was a very pleasant experience to buy this vehicle. I will buy there again when the need arises. Thank you Paul N. more

Walser Buick GMC Roseville 3/18/2011

I have only great things to say about my experience of buying a 2011 GMC Terrain. Jerry and Angie were very helpful in finding exactly the type of vehicle I was looking to buy. Then arranged for a test drive and were more than fair on the price for my used vehicle. Jeremy and Jason made the process of financing and all the paperwork enjoyable . From the time we entered the door, the service was outstanding. All my questions were answered. I am so happy with my 2011 GMC Terrain and highly recommend Walser's Buick GMC Roseville Store. more

Fantastic service 3/17/2011

Matthew Kowalski was exceptional in helping me find the right car. I feel he went the extra mile to get me into something that would work for me. He, as well as Alex and Tim were wonderfully patient, courteous, and willing to do what they could without being pushy or intimidating. I will highly reccommend Walser in Roseville to anyone looking for a new or used car. more

Love it! 3/15/2011

Walser is Great! It was very clean and organized with a comfortable atmosphere. The salesman really understood what we were looking for and hooked us up! I would definitely go back! more

Excellent Service! 3/13/2011

“Walser gets an excellent rating from me! I would and will highly recommend Walser Buick GMC to anyone.” Great Deals! Professional Service! Honest and Straight forward! Very helpful! Great People! My wife and I are very pleased and excited about the service that we received from Walser Buick GMC. I was very impressed and happy with our car consultant (Matthew Kowalski), and we also received extraordinary care and treatment from Matthew’s mangers and piers. My wife and I are no strangers to buying new vehicles. We have had extremely terrible experiences in the past with other dealers and we also as well have had good experiences. But, what we encountered with Walser Buick GMC and our car consultant Matthew, have now been our greatest car buying experience to date. We have truly found a dealer and the right people that we want to have a do business with from here on out. I am optimistic that it will be a great relationship. more

Used Car Purchase 12/23/2010

Good: Upfront pricing, quick response via email and phone, very friendly employees, clean and impressive looking building/location. Will check them when it's time for another car!. Other: We found our Saturn Aura doing an internet search since there weren't any in our location. Well worth the 2 1/2 hour drive, as the car was priced well below others we found and was the color and had the options we wanted. We worked with Alex and Ken and even though we were unable to view it in person, they worked with us and got the car ready for us to come down and buy it the following weekend. The car turned out to be much more impressive in person, and as soon as we saw it we were sold! 100% happy!. more

Best Sales Experience 12/7/2010

My experience at Walser in Roseville was the best car buying experience I have ever had. This is mostly due to my sales representative, Mattthew Kowalski. I have never been to a no negotiation dealership before, but I fell like now I will never go anywhere else. Matt was sure to provide a comfortable buying experience and has followed through with me on multiple occasions when needed. He seemed to know plenty about the vehicle which surprised due to the fact that it wasn't one that they normally sell. I am already excited to buy my new car from there in five years from now :) Thank you Walser! more

service visit 10/20/2010

I have been bring my cars to Walser for years, but wanted to mention the last visit due to the situation. I had mentioned a rattle that would happen at times during previous visits for oil changes and normal service, but the issue would never show up when I was there. In my description of the problem the service guys couldn't make the issue show up either. Fast forward to the fall it finally was doing it during a scheduled service visit. They were able to get it figured out and get it fixed, but I had fallen out of warranty. Since I had been in for the problem prior (while under warranty) they spoke to GM and I was able to get it fixed for free! I have always felt like I am treated fairly when I am there for service and when purchasing more
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Additional information

  • Hours:

    Mon - Sat, 8am - 8:30pm; Sun, closed
  • Payments:

    Master Card, Discover, Visa
  • Neighborhoods:

    Arden Hills - Shoreview

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