I dropped my car off at the Portsmouth Walmart at 4:30pm for four tires to be put on (purchased at the store). I walked to the laundry mat a few streets over so I could do my laundry as I was waiting. Over and hour and a half went by...and still no call from Walmart that my car was done. At 6pm I phoned over and they indicated that they could not get my lug nutts off my car...are you kidding me? I walked back over to Walmart (mind you it is below zero outside with the wind chill in January) to figure out if they were joking or not..and they weren't! I asked how come I didn't receive a phone call when they were done/didn't do anything to my car? The guy indicated that they don't do phone calls unless we ask for one! The ONLY information that I gave to the guy WAS my phone number AND that I was across the street doing laundry! He was so rude, disrespectful, and incompetent of doing his job ... I will never go back to the Portsmouth Walmart again!
Cons: Worst customer service ever, incompetent.