The company was hired for prom pictures and graduation. We only recieved half the order from prom. Several calls later with promises of a package and 6 weeks with none delivered.
During graduation procession, the grad stops and takes a picture with the diploma cover. A few persons before my daughter, the camera stopped working. They tried several different cameras and then finally sent the students who had been backed up on to have a seat. We were also supposed to have access to order the picture of the handshake/diploma on the stage. We have received no information to even be able to see the photo, much less order it. It is one month since the ceremony. Cherished memories that were supposed to be captured. Families were not allowed to take pictures during the process so we were relying on the professionals. Obviously these people are not professionals.