I've been eating at THIS particular waffle house for a while (generally in the morning), and have always been treated nicely, and yes some servers are nicer than others, as anywhere. i am always tight on cash and leave with a small bill, but am treated just as well (i've been to places that ignore you, are not as attentive or nice when you have a small bill). there is always FRESH hot coffee, and they keep my cup full, which is a must for a coffee fanatic like me. the food is standard waffle house food, but i always get it QUICK. i've been to a lot of waffle houses and the one on donelson pike is my personal favorite.