I am so over the W thing. I know - the dark lights, mode furniture and pounding music was the "thing" in the 1990's, but I'm done. After walking a city like Seattle, i don't want to open a lobby door with the thump, thump of extremely loud music - so loud that I cannot hear the staff without leaning over a counter. Are the lights for ambiance or is something not clean? I can't tell and I want to know my room is spotless. I also want that huge, big, soft bed with crisp white bedding and a good reading light. I want to be able to see to put on makeup in the bathroom. NOT in this hotel. In a city like Seattle that has rain 11 months out of the year shouldn't your hotel room be a little cheery?? The one strange thing is that in all this darkness, the room have blinds, no curtains. So as soon as you try to go to sleep, on comes the city lights! Many must complain because they offered to "install" curtains while I was out. I could have done much better w/ a sewing machine and a shower rod! There is a black rod crammed into the window with very thin black material safety pinned over it!! Classy. Room service extremely expensive. No coffee makers in the rooms (in Seattle??) no wifi in room and internet is $15 a day. Food so bad in the restaurant (Earth and Water) that I had to complain to manager. Wait staff told me the steak and fries are served cold and limp! So many other great places in Seattle - don't stay here!!!!!
Cons: dark, loud, expensive