WCA of Houston is the worst customer service I have ever come across. It really bites because we have not choice but to use them. The local office is great the houston office the girls are lazy, and really dont know what they are talking about. It is really sad that with all the people out of work in Houston that the customer service they have in their Houston office is the best they can get. It took 5 calls to try to get garbage service from them and still did not have service by the time I was done even after they took my credit card number. Luckly I was able to get a hold of the locale office and they were able to handle everthing before I moved into the home. I advise WCA to really reveiw the people they have working for them!!!!