I had a quite unpleasant experience here. I stopped by on a sunday at 3pm to check availability for manicure. They said come back in 45 mins. I waited around (despite a busy day) and came back 45 mins later and sat down. The place looked the same, a bunch of people sitting waiting & a few women doing nails-none looked close to done. After some time, I politely asked about how long a wait-they said a few minutes. 15 minutes later I politely asked again & they said a few minutes. How many minutes? 5 they said. Another 13 minutes passed...I asked again-this time a tiny bit aggravated-the woman just gave me a blank look. When I said I had been waiting well over an hour, she said the next available time was 6PM!! I'm not sure if I heard correctly or if this was out of spite because I was annoyed. At any rate, I walked out. It was a waste of 1.5 hours I'll never get back. To add insult to injury they were not remotely apologetic for inconveniencing me (I don't think they had bothered to actually predict a realistic wait time)- they were dismissive & rude. I would not go back if you paid me.
Cons: Incompetent service, grossly off in wait period estimates, rude