I received a SF GC, and chose Vivani simply because the prices were reasonable and it is in my area. Wow...what a great place! I have had many massages, but Angelique's was top of the line. I have been mistaken in believing that the firmer the pressure, the better the massage. I usually come away feeling sore and wondering why I did that to myself. Angelique found the spots that needed attention, and she worked out the stress without leaving me sore or bruised...only completely relaxed. Then came Kathy with her excellent advice for my now 40 year old skin. Ladies, she did not try to sell me over priced products or treatments. She told me what problems I have, how I can correct them, asked me what products I use, and gave me suggestions that are in my budget. How refreshing! Then we moved to Angela for the mani/pedi. What a sweet, sweet lady. I know you will understand when I say, it is nice to be able to have a conversation with the person working on your toes. Vivani does not use the standard Pedicure Chairs, rather small tubs that can be sanitized well. But after Angelique's massage, who needs a beating on the back? Angela provides personal, hands on attention to your feet and hands. She spends time massaging your feet during the scrub, not just rubbing the scrub on...it makes a big difference! Joyce was at the front desk, and I could have talked to her all day...what a precious soul. Overall, this is not your 'SNOOTY SPA". It is elegant, but your aren't afraid you are going to knock something over and spend a year's salary to replace it. The staff is warm, receptive, and knowledgable. I am a single mom, and spa time is a luxury for me. This place offers more bang for your buck than any other place I have visited. Larger ladies...I wear a size 22, and often worry about the robes not fitting or the equipment not being comfortable. The robes here are a little snug, but with the underwrap they provide (plenty big), there is no worries about modesty. The tables and chairs were very comfortable. First time spa goers...there is nothing intimidiating about this spa or the staff. The people I met all truly appreciate you, and sincerely want you to have the best experience possible. I highly recommend this spa, and I will be back...soon!