Not happy! My haircut is UNEVEN, & my color is excessively bleeding out! I gave my color 6 days before I called and it has continued to wash out. When I called, they tried to blame me for it, I've stated I use warm water, I don't wash my hair everyday, I don't use a flat iron or other tools on my hair everyday, I use high quality sulfate free color care shampoo & conditioner so I don't understand the problem. They told me I could come back to the salon in 6 DAYS to get a ""glaze""(aka demi-permanent) put over my color, which if I'm lucky will last maybe 4-6 weeks. Since my hair has bled the color so badly, I have a bright red racing stripe going down my part (my virgin hair was processed longer than the rest) with what looks like brown polka dots (where no color or lightener was even placed) & throughout my hair I have horizontal lines of my original brown hair. What it looks like they did is use a demi-permanent on the shaft & ends instead of permanent, which is totally the WRONG thing to do since I was doing a color change and not refreshing the existing color. For those who don't know much about the different types of color, demi-permanent is what stylist use as toners, to blend in grays (if theres no color change), fill in highlights, & to refresh color (mainly in between permanent applications of the same/similar color). Demi's aren't used for complete color change, they wash out anywhere between 24 washes & 6 weeks which makes them great for someone who doesn't want to commit to the a certain color. I've had temporary, semi-permanent, demi-permanent, & permanent color & I have NEVER seen any of them fade such as this color, hell she didn't even tone my hair, my ""blond"" is ORANGE & my original highlights are stop sign red (with spots of brown/blond/gray). Don't get me started on the cut, it's sad when my 5 year old can notice an uneven cut (at least 1/2"" difference) & no existent layers on one side. I'm very VERY specific on my haircuts & she didn't follow directions! Not worth $200. However, I will say they were extremely nice during my appointment & they give military discounts, but for me that's just not enough when you spend HOURS in a salon & hundreds of $$$ for a disastrous result.