The experience was horrible! Save your time and money! I had to wait 2 weeks to get my frames because there employee fail to order what I wanted. When I got my frames they were awful. The frames were defected and the lens were dirty and scratched...so I spoke to the manager Dan, who was very childish and unprofessional( since he is the owners son) refuse to reorder my frames and said if you are unhappy with the frames,go somewhere else where they can provide better service and quality. I tried calling the owner Susan Stubinski which is the mother but she never returned my phone call. This family is very unprofessional. They also own the vision source on 13615 Bellaire Blvd. Go elsewhere where there customers are there number one priority! And its NOT VISION SOURCE!