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Visage Eyewear - Portland, OR - Reviews page 1 - Judysbook
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Visage Eyewear

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1046 NW Johnson St (at NW 11th & NW Johnson St)
Portland, OR 97209
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(503) 944-5475
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Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR
Visage Eyewear - Portland, OR

Reviews

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( 4 )

Best

I wanted to share my experience at Visage Eyewear. After being disappointed at 2 other local eyewear shops, I entered Visage, and instantly was greeted with caring and knowledgeab...

Worst

It took 5 weeks to get my glasses. Very expensive frames, below average exam, just OK staff. Very little explanation of charges for lenses. Overall, not worth the price. Pro...

Editorial review from Citysearch 12/15/2012

For years I have gotten glasses at the most generic providers to get the most mileage out of insurance coverage, thinking that designer eyewear would be too expensive. I tried Visage on a whim after unsuccessfully searching for new frames for months. The store is gorgeous, the selection of frames diverse, creative and stylish, and the staff are amazingly helpful. I found a fabulous pair of frames within minutes and without breaking the bank. I highly recommend you check out this business! more

Editorial review from Citysearch 12/3/2012

I've had the best experiences getting glasses ever at Visage. The staff are pleasant, caring and helpful. The office is elegant, comfortable and never overcrowded with a long wait. And the glasses....my goodness, I have never gotten so many compliments on glasses as I have on the two pairs I've gotten at Visage. I highly recommend this business for buying excellent glasses with excellent service all the way around! more


Need glasses? 6/18/2011

I wanted to share my experience at Visage Eyewear. After being disappointed at 2 other local eyewear shops, I entered Visage, and instantly was greeted with caring and knowledgeable employees. Not only do they have an extensive inventory to choose from, they all know their inventory well and can guide you to the perfect choice. Once you have made your decision, the care and attention to detail follows you until the glasses arrive and you are sent away smiling. The inventory is not only large, but very cutting edge and unique. I worked mainly with Meghan, however all the employees I encountered were terrific. I uge you to seek the out!! more

Unique Eyewear and Service 6/12/2011

I just got another pair of glasses from Visage Eyewear and again had an outstanding experience. I have been a patron there for probably a decade and never am I disappointed. The selection is current and unique, and the customer service always the best. I would not consider getting my glasses anyplace else!! more

SNAZZY! CHIC! MODERN! 5/24/2009

After reading the most recent negative reviews, I believe this shop is under new ownership. Quality and over-the-top customer service is at its best at Visage! Looking for a unique & fresh look, then Visage is the place for you. You undoubtedly will spy your new pair of eyewear here. I had a rave review experience. From the time I walked in to picking up my eyewear, all aspects were easy going in a top notch manner. I was greeted when I walked in. With the shop full of customers, I was periodically asked in a sincere tone if I needed help. I noticed all customers were treated in the same manner. I received the knowledge and assistance to help me choose the perfect eyewear for me. and I tell ya, I LOVE my new glasses! What a relief to find a high end eyewear shop that treat their customers with professionalism and fabulous customer service. Visage Eyewear does care and it shows. Thank you Jason and Visage! Pros: Customer Service, Selection, Location Cons: Nothing At All more

Don't Go to Visage Eyewear 2/28/2008

This place is awful. Here my hellish tale. I saw Dr. Clouse, and got a prescription. For 6 months I struggled with the glasses distributed. I finally called, and they admitted that the perscription for the right and left lenses had been swapped, because the receptionist, Brandy, wrote the wrong symbol down on the order to the lens-maker. For six months I have been suffering. Pros: conenience Cons: wrong perscriptions, snotty staff, clue-less doctor more

worst scammers ever. 11/24/2007

These loser's worked for reynolds optical and after scamming them out of a number of patients and being fired for false treatments and STEALING patient files somehow got a grant too start up companys like this piece of poo and steal patient files from keiser to reel them into their false practices. expect nothing else than getting ripped off by cowards. that absolutely dont know what there doing they will tell you that you have problems and then leave you guessing. and when you complain they actually call you at home threatening that they can screw things up for you at keiser if you are insured by them or they can have this boy cop named orphicer southern too harass you. beware of this disgusting company wanting nothing more than too take your money. Cons: psychos more

I look so hip now! 9/29/2007

Upon losing my glasses on a kayaking trip, I called my usual optomitrist for an appointment. There were no immediate appointments available. I found Visage Eyewear and Dr Steven Clouse via the VSP (my insurance co.) website. Not only could they fit me in right away (I called on a Sunday and they gave me a Tuesday appt.), but I received excellent service! Dr. Clouse was knowledgable (my mother has glaucoma and I have fears of getting it too -- fears that he put to rest) and he did a wonderful job or examining my eyes and answering my questions. I felt well cared for and Dr Clouse isn't hard on the eyes either! ;-) more

Want to feel like you are shopping on Rodeo Drive??? 7/7/2007

Then visit Visage Eyewear... Actually, see Dr. Clouse first, he is awesome and has the latest in eye exam techniques... then visit the lovely ladies in the eyewear section, they really know how to help you find the look you are seeking! I spent a few hours on a Saturday afternoon getting my exam and selecting eyewear, including some great shades! They really are great, the best selection, and 2 thumbs up for service!! Pros: Great parking in neighborhood, upscale fun area! Beautful store and selection. Cons: They only sell eyewear! more

best selection seen in any store inernationally and excellent customer service highest quality lenses 6/16/2007

great atmosphere with constantly changing local artist (part of first thursday). i have never seen such a great selection of frames, styles of all kinds, something for everyone and wonderful customer service to help you look and feel very positive and excited about your decisions. i have sent many friends there. takes a little longer for the lenses but worth the wait. very positive experience. good music, art, feeling all around and again the very best selection of frames. Pros: completely great experience makes looking for glasses fun Cons: you can't go anywhere else afterwards and feel satisfied more

Expecting first class service and products - didn't get it 5/1/2007

It took 5 weeks to get my glasses. Very expensive frames, below average exam, just OK staff. Very little explanation of charges for lenses. Overall, not worth the price. Pros: good frame selection Cons: high prices, long wait for glasses, just OK lenses more

cool frames, terrible service 4/3/2007

I went to Visage looking for new frames. I already had my prescription (from my ophthalmologist). The frames were purchased for me by a friend and I returned with them a few days before New Years (December 2006). It is now April 3, 2007, and I still have no glasses. Here is the horrible story: Pros: cool frames, reasonable location in the Pearl Cons: condescending service, prices are no more reasonable than anywhere else, long delays more

Exceptional Frames, Great Service 3/22/2007

I have bought several pairs of glasses from Visage and have had positive experiences every time. The staff has been great at selecting unique frames that fit me well. Offering advice if you ask for it, Visage employees will also give you space to do your own thing. Pros: Selection of frames, style and assistance Cons: The art curator more

ART SPACE????? 1/14/2006

I bought a painting on first Thursday from this gallery. I buy a good deal of art not just from galleries, but local clothing shops like Local 35 who have wonderful work on their walls. I go by the next month's first Thursday and am told the ""curator"" needs to remove it from the walls and the staff can't help me. So I await a call to tell me my piece is available. None comes. A couple of weeks and I stop in. They aren't sure of which piece is mine and finally come out and hand me my oil painting. It's big, it's pouring outside and it's unwrapped. Not paper, not bubble wrapped just a $500.00 oil painting shoved into my hands. I ask for something to put it in and after a half hearted attempt I'm told the ""CURATOR"" could wrap it later, but I'll have to return. Pros: local Cons: pretentious, "CURATOR?", pompous more

Beautiful Eyewear with High Maintenance Help 9/7/2005

Visage is an excellent space. They carry both desirable and beautiful eyewear. I was put off by the help I received. The young hipster helper was very anxious and abrupt. I asked about the type of lenses they offered she whipped out a scratch paper and a sharpie and scribbled a few numbers down. For the amount of money you pay for frames + lenses, I was disappointed by her attitude and lack of helpfulness. I do love my frames though but I will be seeking other shops who carry the line next time. Pros: retail space, eyewear manufacturers Cons: help more

The Hippest SHop in Town! 4/24/2003

This is one of the best optical shops I have ever been to! The design of the space is flawless. It's a creative, clean and welcoming space. Perfect for picking out new specs! The experience is matched by the engaging and knowledgeable shop owner. And he's pretty cute too! I highly recommend checking this place out. Pros: fun, affordable, innovative more

fantastic! 1/12/2003

I love this place! It feels very hip, very neighborly. The service is great and makes you feel like part of the family. There are tons of frames to choose from, and the owner helped me find the most flattering pair for my face. He was very helpful when I came back for an adjustment. I have recommended Visage to all my friends and they love it too! There's just nothing else like it. Pros: personable, laid back, cool space!, great location Cons: nope more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • At Visage Eyewear, located in the Pearl District of Portland, you will find a full service optical store and staff with over 35 years of experience. The staff at Visage Designer Eyewear will guide you through the process of selecting frames, with an "eye"...

Additional information

  • Hours:

    Mon-Fri 10am-6pm; Sat 11am-5pm; Sun 12pm-4pm;
  • Payments:

    Visa, Master Card, American Express, Cash
  • Neighborhoods:

    Pearl, Neighbors West - Northwest

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