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Village Oaks - Austin, TX - Reviews page 1 - Judysbook

Village Oaks

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10926 Jollyville Rd
Austin, TX 78759
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(877) 644-2210
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I have lived here happily for over two years but when Equity sold property to Northland it has all gone downhill. The staff before was friendly, helpful and I liked them so much I...

Change in staff makes this place seem like a prison 1/27/2009

I have lived here happily for over two years but when Equity sold property to Northland it has all gone downhill. The staff before was friendly, helpful and I liked them so much I would bake for them on occasion. When Northland took over they made blanket changes to policy without informing residents until a week or so after the changes were implemented. When I initially met the new manager he didn't even bother to introduce myself I had to call him out the second time we crossed paths and introduce myself. All of the staff are like detached wooden dolls and patronize you. Yuck.\r \r The previous mangager left as well as all senior staff minus the maintenance crew. If they had left a few months earlier we would not have renewed our lease. As it stands we are stuck here until November 2009.\r \r I would NOT recommend this place to new tenants anymore. Stay away because it's miserable when you dread having to go to the office for anything. Pros: Location, Neighborhood Cons: Staff, amenities, value more
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  • Neighborhoods:

    Hardrock Canyon

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