We found this salon on citysearch and gave it a try, ignoring the negative reviews. That was our first mistake. What a terrible experience. First, I was given the worst haircut I've ever had. Despite the concerns I expressed about the length the stylist was cutting, she scolded me and then cut the bangs three inches shorter than I requested. Also, the salon is outdated and somewhat dingy. Then, we were charged more than $25 more than we were quoted on the telephone. When I called to discuss the charge with the owner/manager, she was extremely unhelpful. Although the conversation was quite civil on my end, she HUNG UP the phone in the middle of the conversation. When I called back, she screened the number and did not answer. I had to call from a different phone, and when I reached the salon, she was extremely rude and said that she did not care about my opinion as a customer as there would always be more to follow me. I've never had an experience so bad with a salon and would not recommend this salon to anyone. I hope that others learn from my experience and avoid this like the plague!
Pros: Many available appointments
Cons: too many to count--bad parking, terrible customer service, awful haircut