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Villa Piana - Dallas, TX - Reviews page 1 - Judysbook

Villa Piana

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13500 Noel Rd
Dallas, TX 75240
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(800) 585-9477
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Villa Piana - Dallas, TX

Reviews

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Best

I really like my apartment. Newly built so things are still very clean. I enjoy having young professionals everywhere, this is my kind of place! The only downside, which I've been...

Worst

If you are a light sleeper - stay away. Lease is up soon and am happily moving out. The stainless steel appliances are nice yes but what does it matter when you can't sleep becaus...

Rude Management 5/19/2012

Luxury apt with poor customer service skills and the Manager is highly rude. How can you be a leasing agent or deal with the public if the customer service skill factor isn't there??? Living here you will fill like another number. Going to the office for assistance is draining, you feel like you're getting on their nerves with the response of, "What do you need?" instead of "How may I help you?".... or even a greeting. A hello or how are you?... would be nice. All they want is to get their numbers up. Once you're in, you will be treated like another number. There's nothing luxury about the apartment except the counter tops and marble floors. Poor customer service skills at it's finest. You can get better service renting in uptown. Pros: null Cons: null more

Worst Apartment with too much crime and rude management 8/22/2011

There are not many pros but you can see all the cons in this apartment starting from rude managemet, no maintainace, polluted, too much noise, construction, heavy crime. What ever bad you want to see, you can see in Villa Piana apartments. more


Noise Pollution (Not Construction Related) 3/5/2011

If you are a light sleeper - stay away. Lease is up soon and am happily moving out. The stainless steel appliances are nice yes but what does it matter when you can't sleep because of music almost every night. Techno and hip-hop bumping until 6:30 AM some nights - not fun. The courtyard acts like a huge speaker box keeping all the sound in and bouncing off the walls. This is especially annoying when you have people enjoying their balconies with guests over - you are a part of every conversation. For a "luxury apartment experience" it feels like the ghetto in terms of noise pollution - it seems a hefty price-tag doesn't keep the party animals away. more

Don't do it 10/9/2010

So I recently moved into these apartments and wish I didn?t. Besides being ridiculously priced for the size and location, there were several other things that should?ve warned me not to move here. After being constructed probably a year or more ago, the leasing office is still in a trailer. Not sure when the construction will be done (could be another year at this rate). The gym still has no TVs, there is not enough guest parking in the garage (maybe 10 spots total), and my apartment which I pay $1,000 a month for has zero storage. For these so called luxury apartments, there is no pantry, no linen closet, no bathroom storage, and no shelving. When I asked them to put up shelves in the closet where all they had to do was put up a couple boards, they refused. The leasing manager, who gave me tons of attitude, and claimed they had a waiting list for the apartments (even though I highly doubt that there would ever be a waiting list for apartments here or anywhere in Dallas), agreed that personally she thought they should put them up, but because of corporate, they couldn?t. Really, you can?t put up 3 shelves in the closet where there is already the space and holes for them? Richdale (the company that owns these apts) is horrible. They will nickel and dime you for everything (there is a $500 deposit). The apt I moved into was vacant and I had asked to move in a day earlier than my lease and they wanted to charge me at these so-called ?luxury apts.? My previous apartments had never charged me for a day or 2 to move in early. Another thing that really solidified my opinion about the office staff and Richdale management is that I was lied to about being the first resident in my apartment. I was told I would be the first resident in this apartment, the first one to use the toilet, blah blah blah. The leasing agent even proceeded to empty my ice box several times (as you would do if it was a brand new refrigerator). When I went to use the washing machine, it had detergent stains already, so I was a little taken aback by that and low and behold, I find out several days after moving in that nope I wasn?t the first person to live there. How?d I find out? I dialed my apt number from the call box to see if it would dial my cell phone, but it didn?t?it went to some other guy?s phone who proceeded to tell me he lived there for 6 months. Hmmm I should?ve asked why he only lived there for 6 months when the minimum lease is 12? All in all, I saw the apt before I moved in and after my experiences with the leasing office I should not have moved here. more

worth the wait so far 5/11/2010

I really like my apartment. Newly built so things are still very clean. I enjoy having young professionals everywhere, this is my kind of place! The only downside, which I've been waiting patiently to end for 3 months now, is the construction. . It is loud at times when I get home from work, but never when I'm trying to sleep. Suppose to end this summer. Can't wait for a relaxing, QUIET, lay by the pool. Pros: location, brand new Cons: construction more

beautiful inside 4/23/2010

beautiful inside - still under construction Pros: Location Cons: construction more

Apartments nice in a great location 4/23/2010

Inside is beautiful. Management could improve communication with residents. Pros: Gorgeous Modern interior Cons: Inefficient management more
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