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Victoria's Secret - Southlake, TX - Reviews page 1 - Judysbook

Victoria's Secret

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129 Grand Ave.
Southlake, TX 76092
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(817) 416-5550
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Victoria's Secret - Southlake, TX

Reviews

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Best

I had not been to this location in over a year due to poor customer service and selection. My friend wanted to look for some bridal gifts so I tagged along. I'm glad I did, becaus...

Worst

Every time I go to this one, I experience some horrible customer service. The last time I was there, I was waiting in a VERY long line, one of the employees obviously has her mo...

Big changes- nothing like the old store 10/22/2010

I had not been to this location in over a year due to poor customer service and selection. My friend wanted to look for some bridal gifts so I tagged along. I'm glad I did, because i ended up having one of the best experiences in ANY VS. The store has recently been expanded and completely remodeled. The old cramped store with stained carpet and b*tchy employees is a thing of the past...huge selection of merchandise, especially lingerie and the Pink room is adorable (love the huge dog!!). Plenty of fitting rooms, and the bra specialist seemed to really know her stuff. Another thing that was different- this store carries the makeup line. I don't remember seeing that last year. All in all, I was very impressed with the changes. VS, how I missed thee! more

Horrible customer service 5/10/2008

Every time I go to this one, I experience some horrible customer service. The last time I was there, I was waiting in a VERY long line, one of the employees obviously has her mother in there buying a bunch of product at an employee discount I'm sure. Well she kept going back and getting her more stuff while we were about 5 or 6 deep in line. Then her mom was asking about every darn thing behind the counter. Pros: Nice location Cons: Poor attitude and very poor customer service more
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Editorial

  • In Short
    Although the catalog features women's clothing as well as lingerie, the chain store focuses primarily on intimate apparel. Bras of every style and color, including the Miracle...

  • 7/15/2008 Provided by Citysearch

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