My husband and I have been using Victoria Travel for about 7 years. Each time that we visit this agency they are welcoming and more than willing to work to find us the best deal. They have planned trips to Europe for us, cruises, and most recently a trip out West.
One particular instance that shows how wonderful this agency is really stands out in my mind. We had a fairly strict budget in mind for a trip to Arizona and Nevada, and I was worried that it would not be able to work. Carolann quoted us a price on a rental car, but then realized that the car rental company was not really giving her the best price. We had already paid for the trip in full, but the extra car cost would make the trip nearly impossible for us to afford. Carolann called a competitor car company and got us a rental car for almost $1000 less than what was originally quoted. She confirmed the change within 24 hours, refunded our card the difference in cost, and the trip went off without a hitch.
This company is one that is based in customer service. They appreciate your business and they love travel. I would not go anywhere else for my travel needs.