Went to Vesta last Saturday for the 1st time with my boyfriend.
We sat outside. Gave our order. Every thing was good up to this point.
30 minutes later, no appetizer and no sight of the waitress.
A 2nd waitress came to our table and apologized for the delay and said that they switched tables and that she would be serving us.
We explained to her that we already put in our order 30 minutes ago.
*****The place was not even busy. *****
10 minutes later our appetizer showed up. The Poke Salad was not tasty, looks like the chef cut up the tuna and dripped some soy sauce on the salad and fish. Was really disappointed.
Then our meal showed up.
I had the Hamburger. The bun was COLD, the meat was COLD and the sweet potato fries were cold. I shared this to the waitress. She apologized and said she was ""so sorry.""
3 minutes later....My SAME hamburger on the plate was brought back to me.
This time, the patty was in 4 pieces, the buns still COLD and my sweet potato fries were double fried, burned, and brown.
**I couldn't believe the waitress would even come back with this plate for me to eat***
I was really really disappointment. I was hungry, tired from our motorcycle ride up to Ojai and let the waitress know that I really couldn't eat this.
Overall, if I could, I would give this place a -5 star
(negative 5 star)
I hope the OWNER or MANAGER of this ESTABLISHMENT would take this restaurant business more seriously and retake CUSTOMER SERVICE CLASSES. and HOW TO COOK RESTAURANT FOOD 101.
This will be posted on my Facebook for all my friends to be warned about going to VESTA RESTAURANT in Ojai, CA.