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Verizon Wireless - Long Beach, CA - Reviews page 1 - Judysbook

Verizon Wireless

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6382 E Pacific Coast Hwy Ste A
Long Beach, CA 90803
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(562) 493-4750
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Reviews

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Best

I have been a customer at this location for over three years and every time I go in, whether it is just to ask a question or to upgrade a phone or a plan, the staff here goes abov...

Worst

These people are beyond incompetent. I bought a phone from them and they screwed me on a promotional plan that would have been ideal for me and my daughters cell service. Now,beca...

Outstanding customer service 7/23/2009

I have been a customer at this location for over three years and every time I go in, whether it is just to ask a question or to upgrade a phone or a plan, the staff here goes above and beyond. I'm not sure what the issue was with the previous negative review, but it sounds more like it may have been a misunderstanding on the customer's part than any wrongdoing by the staff. Lonnie, Gabe, and everybody there always acknowledge when you walk in and if they are with another customer and can't help you right away, they will let you know that someone will be with you shortly, rather than let you wander around looking lost and feeling ignored. Every problem I've had with my phone or service has always been handled in a professional, competent, and friendly manner. Thanks guys (and gals!). Pros: Customer Service, friendly staff Cons: none so far more

Worst cell phone dealer EVER! 8/13/2008

These people are beyond incompetent. I bought a phone from them and they screwed me on a promotional plan that would have been ideal for me and my daughters cell service. Now,because they didn't request the promotion, my phone is off. I've had my phone for 4 years with NO interruption in service. Thanks for NOTHING! Oh and the bill went from $78 to $137!!!!!!!!!!!!!!!!!!!!!!!! It was SUPPOSED to be around $90. Pros: None Cons: Incompetent more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Additional information

  • Neighborhoods:

    Marina Pacifica

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