The restaurant staff is disorganized, rude and the general manager doesn't care. While we were waiting to be seated out back the hostess' seated 2 large groups of people and then asked us to wait longer even though they admitted to the mistake. While we were deciding if we should go elsewhere (like there is anywhere else to go out in Spicewood/Bee Caves) another couple out back were asked by their server to move to another location so that they could seat others. This couple had just finished their meal and were enjoying their drinks under the shade. They asked to speak to the manager and all he gave was an unsympathetic sorry. It is one thing for an ignorant waitress to do this, and quite another for the manager to not care to do anything about it. Once we saw this, we headed for the door and will never return. We found another restaurant that has prompt servcie, great food and low prices just West down HWY 71 called La Cabana Grill. Don't let the appearance fool you.
Pros: ?
Cons: horrible customer service and hours of operation
more