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Venture Custom Pools - Plano, TX - Reviews page 1 - Judysbook

Venture Custom Pools

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4568 State Hwy 121 Ste 101
Plano, TX 75024
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(214) 872-2141
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Venture Custom Pools - Plano, TX
Venture Custom Pools - Plano, TX
Venture Custom Pools - Plano, TX
Venture Custom Pools - Plano, TX
Venture Custom Pools - Plano, TX
Venture Custom Pools - Plano, TX
Venture Custom Pools - Plano, TX
Venture Custom Pools - Plano, TX
Venture Custom Pools - Plano, TX
Venture Custom Pools - Plano, TX

Reviews

( 57 )
( 2 )
( 0 )
( 3 )
( 16 )

Best

I am very happy with how things are progressing so far. The skill set of the crew so far has been amazing and I am very impressed with their abilities.

Worst

They provided a wonderful pool design and made mention of many things that other pool companies like Gold Medal didn't even suggest. They also gave a great price that was much le...

Thanks 6/20/2016

I am very happy with how things are progressing so far. The skill set of the crew so far has been amazing and I am very impressed with their abilities. more

Thanks 5/10/2016

Thank you to all Venture Custom Pools for making a dream come true. Customer experience excellence in execution and have met my needs. more

The worst pool company 4/3/2016

This company is terrible. Bad work and horrible people skills. DO NOT USE more

would not recommend 7/29/2015

Would not recommend this pool builder. My design was not followed. Had an outdoor Kitchen built. Had to call them repeatedly to complete work or correct shoddy work. Customer service thought work was completed. Poor communication with workers. Poor customer service attitude. When decorative tiles were left out of design, the response was, oops, we overlooked that. Took 2 months to correct issue after they were paid in full before completion. Still have trash in skimmer that they did not clean up properly. Wish I had researched before I went with them. I only chose them because my builder had a pool program going. I just see some of my friends pool finish (same price range and size) and am dissatisfied with overall experience. Also, colored light for pool was not installed, because it was left out of our plans after initial design meeting with rep. Again, customer service in construction, was "I don't see were you paid for that, if you find something showing you did send it too me". Apparently, they do not have the philosophy of trying to satisfy their customers, its like "Oh Well". more

Thanks for a great experience! 7/9/2015

I just wanted to tell you what a great job Brandone has done during all the construction process! I know my feedback is important to him and Venture. I want to rave about how awesome you are! more

Smooth process, great results, wonderful customer service 3/6/2015

The pool construction experience was very informative and customer friendly. I want to give the whole process. That was very comforting. I had given him their name a couple of months ago when our project first started. I hope that he can finalize the sale with these guys. He will be very satisfied like we are. I am so thankful for this these guys. He will be very satisfied like we are. I am so thankful for this company's detailed customer experience. I hope so send more business their way. more

Construction of new swimming pool 3/24/2014

Rudy Vrba was our salesman. He went over everything about the pool, and created an excellent picture of what our yard would look like including how the pool would look from the inside of our house. Everything was done exactly as it was drawn up and we are completely satisfied with the result. I highly recommend Venture Custom Pools. more

Beware 6/26/2012

I would never recommend this company. Their contract states that no verbal promises will be upheld and that the homeowner agrees to binding arbitration. This should be a warning sign to all who are considering this company. We held back 5% of the cost until start up and the company refused to plaster our pool until we paid this! It has been an ongoing nightmare working with this company. They use the cheapest subcontractors and have no one supervising any of the work. The only time you see a supervisor is to collect payment. The supervisor told me he has 25 pools at a time to supervise. Do not expect a good job from this company. They seem very unethical. more

Be Careful 4/2/2012

Substandard pool equipment provided. Hayward pump was terrible. Read contract very carefully and make sure all that you want is detailed in it. Be prepared to oversee all construction and work with the contractors. Make sure you know a lot about pool construction before hiring this company. You old addage that you get what you pay for is true in this instance. The discount is impressive but they do not finish their pools and you must pay the final price before the pool is complete. Would certainly put a codicil in contract and withold a % until entire project is complete. more

Caveat Emptor 12/21/2011

I am a first time pool owner. After much research, I chose Venture. I even referred them to a dear friend who used them to build. I will never refer them to anyone again. They use extremely poor suppliers and supplies. In 3 years, I've gone through 4 Hayward pumps. The 4th blew 2 weeks after it went out of warranty.The grout between the pool and patio is faulty and coming up. The Oklahoma flag stone (which I seal 2 times per year) is coming up in large sheets. If it continues to come up at the current rate, there won't be any left in 3-4 years. If you are building a pool, you may want to look elsewhere. more

WOW! 10/25/2011

My family could not happier with our pool, I think its the prettiest I have ever seen! Thanks for the beautiful pool! more

Special thanks! 10/17/2011

Thank you for making sure every detail was met , such as staying with the contracted price, completing on time, and doing a terrific job. more

Beautiful! 10/10/2011

As a beautiful addition home, I would like to say thank you to everyone involved in designing and building the pool, all the hard work and effort is greatly appreciated. more

Beautiful Design 9/27/2011

Thank You Venture for building us a beautiful pool! It was the 1st pool I had built and I am very happy with my pool and how smooth Venture made the process for me. The staff was helpful throughout the entire process and I know I had a ton of questions I kept throwing at them. They were very patient, and addressed the minor issues we had within a timely manner. Greg designed the pool - and it was really helpful to let me see the 3-D images during the design process. Justin was the helpful one during the construction, even gave me pointers and educated me through the process. more

thorough and great! 9/9/2011

Amanda was always very helpful. She arranged the contractors with ease and sophistication. we were able to sit back and and relax during the entire process. SSince the pool was finished Amanda has been helpful if we need additional work. She gave us many good tips that helped us avoid several problems. more

great looking pool! 8/26/2011

Valerie was extremely helpful and competent during the initial setup. Much credit goes to Amanda for a great job on day to day installation of this pool. Every time we called her with an issue or a question, her response was "no problem" and the next day it was taken care of.almost every single day someone was here working on the poool. We are thrilled with the pool and the way it looks in our yard. We want to thank everyone involved at Venture Pools. Great Job! more

Fantastic 8/15/2011

The clean up crew was great!!! They did a fantastic job and I am very pleased!!! Bob was great to work with and carried out all of the work that he said would be completed when putting in the pool. Amanda was also easy to work with and also participated in much of my satisfaction. more

A Great Pool Builder! 7/28/2011

I am so glad my husband and I chose Venture Custom Pools to construct our pool and spa in our backyard. They were professional and provided a great quality of work. The pool and spa are just how we wanted them to be and the crew finished on time! more

Quality Work 7/21/2011

This place really helped my dream come true with the pool and spa they built at my home. My children and family are enjoying the pool immensely. During the process, extreme efforts were made to ensure I was satisfied with the outcome and that the work was complete with quality kept in mind. more

More than 1 great pool! 7/20/2011

I have had more than 1 pool built by this business and everything during the process went great! They were so good the first time it was easy to call in them again when I needed a pool built in my second home. Thank you Venture for a job well done. more
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Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • Venture Custom Pools, Inc., specializes in gunite concrete pools. Our mission is: Quality custom pools built with integrity and experience at an affordable price.

Additional information

  • Neighborhoods:

    Original Town

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