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Vantage Credit Union - Bridgeton, MO - Reviews page 1 - Judysbook

Vantage Credit Union

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4020 Fee Fee Rd
Bridgeton, MO 63044
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(314) 298-0055
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Banks , Credit Unions , Mortgages & Loans

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Legal & Financial

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Vantage Credit Union - Bridgeton, MO
Vantage Credit Union - Bridgeton, MO
Vantage Credit Union - Bridgeton, MO

Reviews

( 2 )
( 1 )
( 0 )
( 0 )
( 4 )

Best

We've dealt with Vantage Credit Union for over 7 years and have been very satisfied with their service and locations.

Worst

This bank is horrible, Navy Federal Credit Union is way better! Vantage told us we could skip a payment, we filled out paper work they told us send a 50.00 check. We did all the a...

Horrible bank 11/27/2012

This bank is horrible, Navy Federal Credit Union is way better! Vantage told us we could skip a payment, we filled out paper work they told us send a 50.00 check. We did all the above they cashed our check as they were suppose to for the skip a payment. Never informed us otherwise we come back from vacation to a letter from this bank saying we defaulted on our loan for Novembers payment. I called upset and was told we were disqualified and when I asked why they didn't contact us they said its not their responsibility! Was told we were disqualified due to our October car payment was not sent to them on time. This payment is allotted directly out of my husband military paycheck an sent to them! I was told oh well call the military tell them to pay your bills on time!! Really?! We had only 7 months left on our loan. Nice way to appreciate my husbands service and our 25,000 $$ we have paid u!! more

Great Service! 5/5/2011

I had a loan with Vantage for the last 5 years and have only great things to say about them. They have always been helpful and able to answer all my questions. more

Vantage - Phone Center is unorganized 9/18/2010

Vantage Credit Union phone center department is very unorganized. I had an auto loan with them - and have recently found out they reported 3 late payments on my credit report due to the phone reps giving and confirming the wrong information (just to get you off the phone), and they processed the payments whenever they feel like it and not the date that you actually call in. The worst part about it is that they provide you a receipt of payment using a written receipt. A non-computer receipt system is prone to errors. Its hell getting the lates off of my credit file - but if I have to take them to court I will. I warn you do not choose this company for an auto loan. more

Friendly, helpful staff 4/23/2010

We've dealt with Vantage Credit Union for over 7 years and have been very satisfied with their service and locations. more

Don't consider Vantage. 6/26/2009

Poor customer service. Trouble w/ online bill pay. Had overdraft protection and charged fee for OD even though we have a large savings account. Bad, Bad, Bad! more

CAR REPOSSESSION 6/15/2009

Missed one car payment, they agreed as long as late charges paid that would be ok, car repossessed anyway, went through HELL to get it back!!!!!!! VERY POOR CUSTOMER SERVICE!!!!!! unreturned calls!!! Treated like absolute CRAP!!! more

The bank opps credit union 8/12/2005

If you are looking for a bank that goes the extra mile this is your bank they have locations all over st.Louis. They have the friendliest staff around always making sure they can help in anyway possible. They offer loans of all types. They offer a kids saver club and give them rewards for deposits.No banking fee's and no atm fee's. Stop by and join our family more
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Owner Message

  • *Administration Office...314.298.0055<br>*Branch Offices...314.298.0055<br><strong></strong><br><span style="font-weight:bold">Bridgeton</span><br>4020 Fee Fee Road<br>Bridgeton, MO 63044<br><br><strong>Cave Springs</strong><br>1077 Cave Springs Blvd<br>St....

Additional information

  • Hours:

    Monday ; Tuesday & Thursday 9:00 a.m. ? 5:00 p.m. Wednesday 10:00 a.m. ? 5:00 p.m. Friday 9:00 a.m. ? 5:30 p.m. Saturday 9:00 a.m. ? Noon 3. Touch Tone Teller: 314.298.0055 or 800.522.6009 Option 2 and 2 again
  • Neighborhoods:

    Saint Louis

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