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Vanity Salon - Houston, TX - Reviews page 1 - Judysbook

Vanity Salon

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5791 San Felipe St
Houston, TX 77057
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(713) 783-0111
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Vanity Salon - Houston, TX

Reviews

( 32 )
( 3 )
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( 1 )
( 4 )

Best

After a bad, long week I was looking forward to one of my best friend's wedding on the weekend. I had an appointment at another salon the day before I traveling for the wedding (i...

Worst

sorry I posted this under the wrong salon

Editorial review from Citysearch 8/23/2013

I started seeing Joe at this salon when my normal stylist went on maternity leave. I saw him from January until May (4 months) and he completely ruined my hair in this short time frame. I spent years getting my hair healthy and half way down my back, only to have it over processed, dried out and broken off in a matter of months. After I realized that my hair was shorter and a totally different texture, I went to my previous stylist who was back from leave and she could not believe the damage that my hair had sustained. I even went to a second stylist to get her opinion and it was exactly the same. Long story short, I had to cut all of my hair off into a bob and was extremely devastated. I called the salon to complain and they put Joe on the phone to tell me that my hair was not damaged and that “damaged hair does not curl.” THAT’S THE PROBLEM RIGHT THERE – HE NEVER SAW THE DAMAGE and offered no apologies. They did offer me 1 complimentary treatment, as if I ever wanted to go back there AND as if 1 treatment would fix the significant damage he caused. Moral of the story – don’t see Joe at this salon and if you have an issue, don’t bother calling management because they won’t be helpful. more

Editorial review from Citysearch 6/16/2012

After a bad, long week I was looking forward to one of my best friend's wedding on the weekend. I had an appointment at another salon the day before I traveling for the wedding (in Indiana the next day) only to find out that the salon that I scheduled my appointment with had closed without any notice! In a panic I did not know what to do so I googled salons in the area. Vanity was listed as one of the best salons so I decided to try and see if they had any availability. Unfortunately, they had no openings...at this point I was almost to tears as I could not get my hair done before my best friends wedding. So, I decided to let them know my situation and the receptionist was gracious enough to plead for one of the stylist to try and fit me in. Finally, I heard some great news. James and Kelly had decided to stay beyond normal business hours to help me out and give me my much needed haircut and highlights! I was so excited and my experience at Vanity was no doubt one of the best (if not the best!) salon experiences I have ever had. The attention to detail by James and Kelly was amazing and my hair could not have turned out better...literally the best haircut I have had. I am so grateful for this salon. I will be back for sure! I highly recommend this place to anyone. You will not be disappointed. more

By Far The Best Salon I Have Ever Been To 1/4/2011

I have been going to Vanity Salon for the past 5 years now and I absolutely love it. I have had my hair done by Claudia, Alex, James, Kelly, Katalina and have loved them all. I am not an easy client either, I have been going back and forth from brunette to blonde every year at least once a year and the stylists have made me look amazing every time. I also had a Brazilian Blowout done by Katalina, which I could not be more happy with, it has lasted for about four months now. I would highly recommend Vanity Salon, it is a beautiful salon with very professional, friendly, knowledgeable and helpful staff. Also check out their Recessionista Tuesdays and referral program. more

I Would Never Let Anyone Else Touch My Hair 11/3/2010

I have been going to this salon since I was 19 yrs. old & I am turning 31 in two days (SO THAT SHOULD TELL YOU A LOT)..... more

Great Color! 8/28/2010

Martha does great color work and the customer service is very good. The salon just doubled in size- very spacious! If you are looking for a wonderful Aveda Salon- go to Vanity! more

Worst hair cut of my life, still traumatized weeks later? 7/13/2010

I recently tried out Vanity Salon as I was looking for a new salon as my old stylist on occasion got a bit heavy handed. I also liked that they were an Aveda Concept Salon. I looked online and saw prices were ranging from $50-$90. I thought $50 looked a bit low for a decent hair cut in Houston so when I called I told the receptionist I wanted to be with someone that was experienced and good with long hair. Pros: Customer Service Cons: They have ruined my hair more

Was a loyal customer, now I'll never return 4/2/2010

sorry I posted this under the wrong salon more

James just cut my hair and he is better than Botox! 6/18/2009

I tried a new stylist at Vanity Salon here in Houston and I have to say James is very with it and cool. My color is fab also thanks to Alex! I look 10 years younger! Karen McCullough Pros: Best haircut ever!!!! more

Won't be returning 4/27/2009

I rarely write a bad review but in this case I'm going to. I want to be fair here so let me preface it by saying that if you're new to Houston and looking for a place to get your hair done that won't ruin it in one cutting or coloring, this is a pretty safe bet. It's a busy, fairly upscale salon and the stylists are experienced. Pros: Stylists are pretty good Cons: Stylists never on time, poor treatment of returning customer more

WOW!! What a great Aveda salon!! 1/22/2009

I just flew in from Brussels, Belgium in desparate need of color and cut. I wanted an Aveda salon and was not disappointment in the service; the appointment was made within 24 hours; the receptionist staff were extremely friendly and professional; the rates were reasonable; and the facility was warm and inviting (I loved the massaging chair while getting my shampoo!) My colorist was Alex and my sytlist was Alesksandra. Alex quickly assessed my color and made a fabulous choice to correct recent coloring problems. Alesksandra did the same, quickly assessing the style and cutting to perfection. I would highly recommended them both and I plan to return on my next trip. What a delightful find. I couldn't be more pleased with the entire team at Vanity Salon. THANK YOU!! Pros: skill of providers and prices more

Best Hair Salon!!! 1/17/2009

I absolutely LOVED my first (but not last) visit to Vanity. I have been to Aveda salons before, but this one is simply the best! I had colored my hair with dark brown box coloring for about a year and wanted something lighter and matching my pale skin color better. I called Vanity after reading their reviews and knowing that the location was close to home... I was booked for the next day for full highlights and a cut. When I walked in for my appointment I was greeted friendly by the front desk staff, who gave me a quick tour and asked if I wanted anything to drink. Everyone was so nice and helpful! I only waited 5 minutes for my colorist/stylist, Claudia, to greet me. She spoke with me about what I wanted. I wanted my hair lighter, but I did not want my hair blonde. She consulted another colorist to make sure we were on the same page about what I wanted. My hair was difficult to color due to the fact my roots were light brown and my ends practically black from the box coloring. Claudia was very up-front that my hair may take a few visits to get the results I wanted. She took her time to make sure my roots and ends would match. She wasn't only concerned about my color, but the integrity of my hair as well. It did take awhile, but in the meanwhile she offered me plenty of good magazines and even some wine! Then she cut my hair better than I have had it in years. In the end my hair turned out so beautiful... I feel like a new woman! She did exactly what I wanted... even better. I even got a complementary makeup touch-up in the end. From start to finish I had a spectacular experience. There were no pushy tactics to get me to buy their products. I cannot wait until my next appointment! I started my new job the following day and felt so confident, like I could take on anything. As I left Vanity, the workers were all telling me ""good luck on your first day of work"". It just goes to show they really listen and care for their customers. Thanks again so much!!! Pros: friendly/skilled staff, atmosphere, parking, everything really! Cons: a little expensive but well worth it for the overall product more

Double booked? 11/1/2008

I have been to the Vanity salon about 4 times now. I usually get a cut, and partial highlights. The colors and cut are always great, better than the last Aveda salon that I used to visit. However, the salon is large and I always feel that the hairdressers are hurried. The last time I went I was even put on an eggtimer! Then, after my hair was washed, the hairdresser went away to work on another client, while I was left waiting with my hair in the towel. Was I double booked? There was no time at the end of the haircut for the hairdresser to show me different ways to put up my hair with the new haircut, and I had asked for that when I made the appt. So in short, no complaints about the actual cut and colors, but the atmosphere is just not personal and way to hurried for the prices they charge. It actually made me decide to try out a different Aveda salon this time, maybe a smaller one. Pros: Great colors Cons: Not personal enough, atmostphere feels hurried more

Very Attentive Staff with Great Rates! 10/22/2008

The price is such a deal for the great level of skill and Aveda products. I was very particular about what I wanted for highlights (blonde, but not too blonde...) and Shanna got a second opinion from the staff just to make sure that they were getting my hair as close to my description as possible. My hair turned out great! If you have any worries about how your hair has turned out, they're very nice and willing to correct it. All of this for $100.00 even! I've never found service this good for under $125.00. more

Fabulous Hair Salon with good rates and friendly staff 8/29/2008

Vanity Salon is one of the finer salon experiences I have ever had. From the friendly staff, excellent service, and complimentary drinks, I'd recommend this place to anyone. They offer a free ""hair consultation,"" so that you may come in advance and decide exactly what you are wanting to do with your hair before your appointment. (I suppose this is more for color/style jobs, so that you may get a more accurate idea of the total cost which I thought was a great idea!) I've never before felt such personal service or felt like someone was doing their best to make me look fantastic while also taking into consideration how I personally wanted to look. My hairstylist was awesome, fast, and quite funny, actually. I don't believe I've ever talked or laughed so much on a salon visit! The other staff members as well were extremely friendly. No snooty service here, that's for sure. If you are looking for a fantastic salon visit with great rates and friendly service near the Galleria area, Vanity Salon should be your next stop! more

Great place for hair color 8/25/2008

I was a Nature's Way client and followed my colorist to Vanity. I love Vanity. It is so much better--warmer, friendlier, and more efficient. I always feel welcome and my colorist, Martha, is fantastic! more

Love this Salon 8/15/2008

I have difficult hair naturally. When I moved to Houston the first salon I visited was Vanity because it's an Aveda Salon. On my first visit my hair needed much TRL. It was damaged with wispy ends caused by too much texturizing from a bad haircut. I expressed my concern to my new stylist Erica who was able to transform my damaged ethnic hair into soft, volumous, manegeable waves. Needles to say it looked fabulous! The service staff is great and attentive. I have visited the salon now for close to a year and decided to use their services for my wedding. I was very pleased with the outcome and so were my bridesmaids. The staff was very flexible with my demands. I feel that I get the attention I derserve when I visit the Salon. Sometimes I just schedule a shampoo because it's so relaxing, just ask for Willie she's the best! Best of all the salon is upscale and so is their professionalism. more

You're in good hands here. 8/9/2008

Glennis, the owner of Vanity, has been my hairdresser for over 25 years. That in itself should say something!! I feel I am in good hands with her! I love the salon. The staff is always friendly and accomodating. My favorite day to go is Monday -- very quiet, very relaxing -- I can settle down to a good book, or nap in my comfortable chair while having my color done. Highly recommend this place. And the shampoo-massage chairs are soooo fine. Don't miss out on this very special salon!!! Pros: Everything Cons: Nothing more

Best BlowOut ! Orlando! Orlando! Orlando! 6/9/2008

Suyen was very helpful with scheduling my appointment and putting me with a stylist that met my needs. It was my first time at Vanity and Orlando gave me the most amazing shampoo and topped it off with the best blowout I have ever had! Very professional, very nice! I will be back, probably weekly! Will definitely cut into the shoe budget but worth it! Pros: Orlando! Great service, Great Aveda products! more

There has to be a better Aveda Salon in Houston than here 5/12/2008

Pros - the seats you sit in when you're getting your hair shampooed are great more

Great Hair Color 5/3/2008

I enjoy my visits every six weeks to this salon. It is the best Aveda salon I have been to. The front desk staff provides great customer service and you so not have to wait to see your stylist, they are usually on time. Cons: On Saturdays, it is very loud in the salon. more
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Editorial

  • Vanity Salon specializes in expert color treatments for natural-looking results that will make heads turn.

  • 1/4/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon 8:30am-5pm; Tue 8:30am-7pm Wed 8:30am-5pm; Thu 8:30am-7:30pm Fri 8:30am-7pm; Sat 8am-5pm
  • Neighborhoods:

    Westside, Great Uptown

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